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Training Courses & More

I provide comprehensive training solutions designed to develop your team's key skills & capabilities. Whether you need leadership coaching, team building, or communication training, I deliver results.

Contact Graham Today
What We Do

Comprehensive Training Solutions

I offer a wide range of training courses designed to develop key skills in your workforce. From leadership to account development, each program is tailored to meet your organisation's unique needs.

25+

Years of Experience

With over two decades in training & development, I bring proven expertise to every program. My experience spans leadership, team development, communication, & account development across the World in multiple industries.

5000+

Professionals Trained

I have successfully trained thousands of professionals in leadership & team development skills. These individuals now lead more effectively & will drive consistently better results in their organisations.

Leadership Development Courses

I am qualified to administer industry-leading assessment tools, including MBTI & Belbin, to provide deeper insights into personal development and team dynamics. These tools help identify strengths, improve collaboration, and develop communication skills.

Coaching Skills

I can help you develop your own personal Coaching Skills  on my Advanced Coaching Skills Course, which focuses on the key areas to be a High Performance Coach in your Organisation.

Situational Leadership

Accredited by the company that developed the Situational Leadership Model set up by Paul Hersey. This powerful tool is one of the most effective Management and Coaching processes to ever be developed.

Managing Change

Learning how to Manage Change is a crucial part of Leading your Team or Organisation through any Change, whether it is planned or suddenly thrust upon you. The Course that I can deliver for you ,will put you in the driving position to instigate and roll out change, whilst taking your team through the process, even if it's tough or unwanted.

Performance Management

Performance Management focuses on how to get the very best out of your team. I will help Managers recognise the key blocks to improving performance and develop effective performance improvement plans based on best practice.

Emotional Intelligence

Since the concept of Emotional Intelligence was first introduced, it has helped people develop skills that can be further honed over time. We can help develop these key skills through our programme, and the benefits can be long lasting.

Dealing with Conflict

Conflict is one of the key issues to deal with as effectively and as soon as possible. However, left to develop, it can spread rapidly around workers, teams, departments, or organisations. This programme delivers a range of techniques to understand and diffuse conflict stages.

Face-to-Face or Virtual Delivery via Teams or Zoom

Personality Profiling Courses

I am qualified to administer industry-leading assessment tools, including MBTI & Belbin, to provide deeper insights into personal development and team dynamics. These tools help identify strengths, improve collaboration, and develop communication skills.

Myers Briggs MBTI

The Myers-Briggs Profile is the most widely used and researched tool in the world and helps me continue to help people improve their communication skills.

Belbin Team Roles

High Impact Team Building Days delivered by me as a Certified Belbin Team Roles Trainer, is a great way to really know your team and their dynamics. Available as a 360 as well.

Strength Deployment

The SDI Strengths Deployment Inventory is a well researched tool that looks at various areas, especially around understanding our triggers and dealing with conflict.

Work Smart Profile

Helping Teams and Individuals to improve their productivity by looking at their own unique style and strategies to work more effectively.

Social Style

A behavioural Profiling Tool from Tracom that helps us adapt our style to ensure better working relationships .

Behavioural EQ

Behavioural EQ is a Profiling Tool from Tracom that helps people build their Emotional Intelligence.

I am an Accredited Specialist Trainer in the Situational Leadership Model

Account Development Courses

Whether you call it Account Development or Sales, I have been designing and delivering training in this field for over 25 years. When I started my training career at Yellow Pages after being in the Sales Department, I thought it would be a temporary role. However, when Learning and Development ignited my passion, I continued to refine the sales programmes I had designed and delivered for numerous organisations around the globe.

Sales Training

Equip your sales teams with strategies to build stronger client relationships & grow revenue. My courses are not based on high-pressure techniques, sharp practices, or “the latest sales fad,” but concentrate on solid sales principles that are the key to successful professional selling.

Sales Management

My Programmes are designed to develop the skills to be a successful Sales Leader, including sales performance, productivity, leadership, motivation, coaching, recruitment, and development.

Key Account Management

Equip your sales teams with strategies to build stronger client relationships & grow revenue from your most strategic Key Accounts. We will be using my proprietary Key Account Mapping Tools, honed over decades of experience.

Negotiating Skills

This program is specifically designed to provide the tools and techniques to structure more effective negotiations. By applying proven strategies and tactics, participants can develop a more calculated and planned approach to their negotiations.

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Presentation Skills

Learn to plan, prepare and deliver sales Presentations that engage your audience. Improve face-to-face or virtual Presentations, to large or small groups and make a powerful impact.

Buyer Profiling

Learn to profile and define your customers, using the latest processes to increase your chances of success across a wide variety of sales interactions.

Organisations I have delivered training for

General Training Courses

Here is a range of other courses I have delivered on multiple occasions, and I can tailor them to your requirements. I have tried to put as many as I can here, but it is not a comprehensive list.

Customer Service Skills

You would like to think everyone in your organisation is responsible for providing great customer service to your customers. My training course is designed to achieve just that, especially when dealing with challenging customers.

Managing Change

Learning how to Manage Change is a crucial part of leading your Team or Organisation through any Change, whether it is planned or suddenly thrust upon you. The Course that I can deliver for you will put you in the driving position to instigate and roll out change, whilst taking your team through the process, even if it's tough or unwanted.

Improving Productivity

A programme that can have a lasting impact on individuals and organisations is based around the key areas of Productivity. Being able to save time in our working days, achieve more, and be more effective are key measurable outcomes.

Presentation Skills

Whether you are delivering presentations to large or small groups, this training course will help you build your confidence. Learn to plan, prepare and deliver presentations that engage your audience.

Strategic Thinking

Helping individuals and organisations to think strategically to achieve their goals and develop longer-term plans that align with Organisational goals where applicable.

Emotional Intelligence

Developing the core skills to work effectively with a wide range of different people. Learn to understand and control yourself, and then develop the ability to adapt ourselves.

Creative Thinking

Learn to develop your inner strengths to come up with novel and creative ways to tackle a wide range of different issues, using a variety of techniques now available.

Project Management

Effective Project Management Skills ensure that projects are effectively planned and carried out in a methodical way. Understanding how to evaluate and develop effective time plans is crucial to this.

Frequently Asked Questions

What types of training courses do you offer?I deliver training in leadership development, team development, communication skills, account development, & more. All programs can be customized to meet your organisation's specific needs & objectives.

Are you qualified to administer assessment tools?Yes, I am certified to use MBTI & Belbin assessment tools asvbwell as many others. These provide deeper insights into team dynamics & individual strengths, enhancing the effectiveness of training programs.

Can you provide interim L&D support?Absolutely. I work as an interim Learning & Development Specialist on behalf of myself or other training companies, providing flexible expertise when you need it most.

How much experience do you have?I have over 25 years of experience in training & development, having worked with organisations across various industries throughout the world, to develop their their key skills & capabilities.

How do I get started with your training services?Simply contact me to discuss your training needs & objectives and I will provide a quote. I'll work with you to design a customized program that delivers the results your organisation seeks.